Questions?
Email info@snowonder.com for a Quick Response
or Call Anytime 888-487-7669

Shipping Infomation
Be sure to check details on FAST Shipping, FREE US Shipping and INTERNATIONAL Shipping below:

FAST FREE U.S. SHIPPING: With our main office in Northern California and 2 shipping centers on the East Coast, in most cases we can ship your order the same or next business whether you order online or by phone or in an email. We do a late run for last minute orders so even if you order at 2PM PACIFIC, 4PM CENTRAL OR 5PM EASTERN time, your order can ship the same day but please call or email us about late in the day orders that you need in a rush.

That means if you are on the East coast and need Next Day Air delivery you can usually call us by 5PM and will receive your order the next day. Please call us when your order is time-critical so we can give you special attention and offer you the best shipping solution.

All items are available to ship from Northern California, and our East Coast Warehouses stock all Bulk Instant Snow from 2 to 50lbs (and larger) and Snowfall machines and Solution.
NOTE: IN OCTOBER AND NOVEMBER SNOW MACHINES SHIPPED TO ADDRESSES IN THE EASTERN AND CENTRAL STATES MAY REQUIRE 2 DAYS BEFORE THEY SHIP DUE TO THE LARGE VOLUME OF MACHINE ORDERS SHIPPING FROM ALABAMA. EMAIL US IF YOUR ORDER IS TIME SENSITIVE.

Most weeks we are in the office Saturdays and Sundays, and often can answer phone calls and emails from our home offices in the evening.

FREE SHIPPING: All Instant Snow items ship FREE in the U.S. Orders up to 10lbs ship free by Priority Mail or UPS and arrive in 2 to 3 business days; orders over 10lbs ship UPS ground and arrive in 2 to 4 business days. Snowfall Machines and Combinations ship FREE in the 48 states, but not to Hawaii and Alaska because of the oversized boxes. If you want us to research the best rates for Hawaii and Alaska, please email info@snowonder.com

INTERNATIONAL SHIPPING: You will see our International rates for all Instant Snow items when your order; generally Priority Mail takes 7 days to 2 weeks and Express takes 1 week to arrive, depending on the country. We have had excellent results with International Priority and Express Mail and their rates are very competitive. WE CURRENTLY HAVE HIGHLY DISCOUNTED RATES FROM DHL AND FEDEX TO MOST COUNTRIES so please email us for special pricing and time sensitive orders. UPS International rates are usually for 5 to 7 day delivery. Please email us if you want us to look into any special shipping rates for your order at info@snowonder.com SNOWFALL MACHINES are too large for Postal shipping, so please email us (info@snowonder.com) so we can research the best current rates via DHL or FedEx. If you email us please include your full shipping address we can generally get an international door to door service for $150 to $400 per machine. Note, snowfall machines are 110V only and require a step down converter if you have 220V.